(excerpt from RD Perspectives video with Jen Stirrup interviewing Dan Hermes) We're hearing a lot about AI. Will it bring about a new kind of business? First it will help us to do our existing business better. Here's how: We're parsing the business decisions within...

A chatbot is a language interface to an AI. Chatbots give us a text box in which to type our questions in natural language and the AI will attempt to understand our meaning and respond to it intelligently and productively. The key word here is "attempt". Because it...

Will the AIs take over in a Terminator-like scenario? We shouldn't rule it out, experts tell us, so caution as we go is the best course. It's apparently not likely that a machine will become self-aware and plot an AI coup. It's far more likely that an AI in, say, a...